Shahrukh Khan– Adversity is an under-rated teacher http://inspirationunlimitedthecaravanofhope.blogspot.com/2013/04/shahrukh-khan-adversity-is-under-rated.html
On not getting a trophy– Sachin Tendulkar, Sunil Gavaskar http://famouspeopleandinspiration.blogspot.com/2013/04/on-not-getting-trophy-sachin-tendulkar.html
An employee is said to be given an Illegitimate Task when the task he or she is given falls outside his or her portfolio. Whenever a person joins an organization as an employee, certain things are fixed upon, such as his post in the organization and his salary. What is also fixed upon at the time of recruitment is the portfolio. The set of actions which a person is expected to do on job.
Every organization has a structure and has job hierarchies. These job hierarchies are formally known as Chain Of Command which shows who gives command to whom or in simple language who is the subordinate to whom. A superior in the Chain Of Command thus obviously has a higher authority which is often misused.
Imagine a young MBBS student who has just joined his one year compulsory rotatory internship at a local Government Medical Hospital. The internee is given the post of Junior Doctor whose job is to assist the main doctors in various specializations by getting the basic procedure of checking pulse rate, blood-pressure et cetera done. However the Internees are often ordered by such senior doctors to go and get their mobile phones repaired or get their electricity bills paid. And this is exactly what illegitimate task is.
Illegitimate Tasks not only make the person feel less proud and committed to his work but also deprives the person from learning and getting experience. What is more severe is that allotment of Illegitimate Task has been by several studies found to influence the mental and psychological well-being of the employee by increasing frustration and stress. When a professional joins a particular organization he has some expectations, apart from money. According to Hertzberg’s famous Two Factor theory, the Hygiene factors money and safety prevent dissatisfaction where as the Motivators such as responsibility, challenge of the work, status, lead to satisfaction. The person expects to learn by gaining experience where as he is actually asked to get the superior’s mobile phone repaired. This can disappoint the young employee who may continue the tradition later by displacing his past suffering on the juniors.
Just as there is the LOKPAL arrangement for reporting corruption and dealing with those found guilty, there has to be a committee to which an employee can report for Illegitimate Task. While corruption is a social evil, Illegitimate Task is an organizational evil. The managers and the entrepreneurs should be especially concerned with Illegitimate Task and must make provisions for reporting against illegitimate task and taking the required action against guilty, because perceived illegitimate task by employees has an inverse relationship with factors such as employee motivation, employee involvement, job satisfaction and organizational loyalty. In presence of illegitimate tasks, employees tend to indulge into counter-productive work behavior and production suffers.
From the perspectives of labor rights, it is the right of a worker to know what all work he is supposed to do right at the time of employment and is simply not liable to do any task that is outside such a pre-specified portfolio.